Safex command times out

Document ID : KB000016575
Last Modified Date : 14/02/2018
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Introduction:

safex is getting time out error:

ERROR: [0xf716a700] ispUtil.HttpPostRequest: select failed or timedout on recv [timeout : 120] 

ERROR: [0xf716a700] +_+_+_ispUtil::ReleasePC: peer closed 

121271 [0xf716a700] ERROR PozFactory null - PozFactory::isFailoverRequired: Could not communicate with the EEM Server, server returned with errorcode= -6 

121271 [0xf716a700] ERROR PozFactory null - PozFactory::searchObjects - Session TimeOut invoking iPoz::ObjectSearch on host= <EEM host> 

ERROR: [0xf716a700] ispUtil.HttpPostRequest: select failed or timedout on recv [timeout : 120] 

Question:

Is there a timeout value for safex?

Environment:
EEM 12.51 CR04
Answer:

Double the value for the sockettimeout value in the eiam*config file and include this file in the safex command line using the -sdkconfig option:

Example:

safex -h <EEM server hostname> -u EiamAdmin -p <password> -f /tmp/export -sdkconfig /opt/CA/WorkloadAutomationAE/autouser.ACE/eiam.server.config