CA PPM: Running processes that had not completed are getting deleted

Document ID : KB000103719
Last Modified Date : 10/08/2018
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Question:
Running processes that had not completed (in progress) are getting deleted. Why?
Answer:
Possible root causes:
- Someone complete the process for the user or someone delete the process manually. 
- The process was completed in some way or aborted and the Delete Process Instance job was run and delete them.