rsp probe raise process down alarm incorrectly

Document ID : KB000112374
Last Modified Date : 04/09/2018
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Issue:
rsp probe raise process down alarm incorrectly although the process is running.
 
Environment:
rsp 5.11 or lower
Monitoring target machine is Linux.
 
Cause:
A single quotation (that present in its process cmdline) was causing an internal error in the process status recognition.
This caused incorrect process status recognition.

 
Resolution:
1. Deactivate rsp probe.
2. Replace Processes.lua (in Lua folder) with attached.
3. Activate rsp probe.

(*) This has been incorporated into rsp 5.12
 
File Attachments:
Processes.lua