In the following example, the report for listing 'Microsoft Windows XP Professional' machines displays 13592 assets. However, when I try to export the report to an Excel file using the EXPORT tab, not all the rows are exported correctly. Usually 300/400 rows are exported, and then the last exported row was truncated.
This is a timeout problem, and can be solved in the following way:
- Stop the IIS service
- Modify the following parameter:
CGITimeout="300" to "1800" in the xml file named metabase.xml in the directory C:\windows\system32\inetsrv
- Restart the IIS service.