Robots not showing up in USM for some time

Document ID : KB000034056
Last Modified Date : 26/10/2018
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Introduction:

 

Issue/Problem/Symptoms:

Newly added robot appears under hub in admin console and IM, but not in USM 

Checked CM_NIMBUS_ROBOT and shows no entry for this device.

cm_nimbus_robot.JPG
Resolution

It has been noted the discovery_agent probe was not running on the remote hubs the robots were connecting to. 

After restarting the discovery_agent the robot correctly appeared in the USM



 

Instructions:
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