Robots not showing up in the Infrastructure manager (IM)

Document ID : KB000034360
Last Modified Date : 14/02/2018
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Issue:

Installing Nimsoft / Nimbus client worked for 2 out of 5 system.  For the 2 that worked the robots showed up but the others do not.  


Robot was running, telnetting from robot to hub and vice versa was fine.

 

Environment:

CA UIM 7.6 or later

 

Cause:

The problem was that the hub ip listed in the robot.cfg was incorrect.

 

Resolution:

Correcting the hub ip in the robot.cfg fixed the problem.