Robot Status descriptions

Document ID : KB000057059
Last Modified Date : 14/02/2018
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Robot statuses are defined below:

Status = 0 = "OK" (green status)

Status = 1 = "Intermediate" (yellow status). Intermediate, which also is indicated with a yellow icon, means that the status of the Hub or robot is unknown. Yellow status can be caused by an unknown route, or where the robot-to-hub communication hits a point where the hub robot doesn't know of a route to the robot in question.? This normally happens when a robot is first starting back up or shutting down, but can happen when there's a communication issue and the hub doesn't know where to send the heartbeat ping.? The robot would also have to be in a state where it's not sending its pings, or the pings are bouncing.

Status = 3 = "Offline" (red status)

Status = 4 = "Maintenance" (white status). When set in maintenance mode, the Robot icon will first be red for a short while with status Error, and then be white with status Maintenance.

Status = other values = ?Error? (red status)

See also:

http://docs.nimsoft.com/prodhelp/en_US/Monitor/6.5/InfrastructureManager/index.htm?toc.htm?1986685.html?zoom_highlight=robot+status

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