Robot installed in Windows 2008 R2 Server is not reporting to UIM Operator Console - SaaS

Document ID : KB000122717
Last Modified Date : 07/12/2018
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Issue:
Robot installed in Windows 2008 R2 Server is not reporting to UIM Operator Console No errors while installing the Agent. Able to ping and telnet on port 48000 to Relay Hub Server
Environment:
DXI  Infrastructure Management
Cause:
The wrong syntax was used in the robot var.cfg file.
User-added image
Resolution:
Be sure to use the correct syntax in the Robot Vars cfg file.
Sample Valid syntax.
hubip=10.1.1.10
robotip=10.1.1.9

Run the command:
nimsoft-robot-x64.exe  /VERYSILENT /SUPPRESSMSGBOXES /NORESTART