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Question:
I installed the robot with an RPM and with nimldr but each time
the robot comes up and I see the controller is green while the HDB probe is missing
and the spooler is red.
How can I correct this issue?
Environment:
robot 7.93 and earlier
Answer:
Below are steps to correct issue:
- Connect directly to the problem robot
- make sure the hdb binaries files are in the /probes/services/hdb directory
- edit the controller.cfg in the <nimsoft>robot directory
- add the following section
- for linux
-
<hdb>
description = Robot database server
group = Infrastructure
active = yes
type = daemon
command = hdb
config = hdb.cfg
logfile = hdb.log
workdir = probes/service/hdb
magic_key =
</hdb>
- for Windows
-
<hdb>
description = Robot database server
group = Infrastructure
active = yes
type = daemon
command = hdb.exe
config = hdb.cfg
logfile = hdb.log
workdir = probes/service/hdb
magic_key =
</hdb>
- Stop and start the robot service
- Go into IM find the robot and highlight all the probes, right click go to security ->validate and select all
- Let the robot restart
- apply the latest robot_update package to the machine.
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