REST API NOT WORKING CORRECTLY

Document ID : KB000071601
Last Modified Date : 21/02/2018
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Introduction:
Response from REST call to GET details of a alerts is not showing the UserAttribute fields. 
The problem started after a reboot of the SOI server and this was working before the reboot.
Instructions:
Make sure the content type is set to application/vnd.ca.soi.api.v2+xml to the HTTP GET message header.