CA PPM: Resources added to or changed in the staff of an Other Work instance via XOG cannot add the task to their timesheets

Document ID : KB000004627
Last Modified Date : 07/08/2018
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Issue:

When you xog staff members or changes to staff member information into an Idea or Other Work instance, staff members cannot locate the task to add it to their timesheets.

 

 

Cause:

When you add a staff member to an Idea or Other Work instance via the UI, an effort task is created that allows the user to add a task for the instance to their timesheet.  However, when you xog staff members or changes to staff members to the instance, the effort task is not created automatically like it is in the UI.

 

Resolution:

Add the effort task to the xog file manually.  This will create the effort task that is needed so that the user can add the Other Work task to their timesheet successfully.

See the attachment called OtherWorkXogSample.xml for an example of an Other Work instance xog without an effort task.  See the attachment called OtherWorkXogWithEffortTaskSample.xml for an example of an Other Work instance xog with an effort task added. 

File Attachments:
TEC1558321.zip