Clarity PPM: Timesheets not being approved

Document ID : KB000027004
Last Modified Date : 12/07/2018
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Issue:
Why are timesheets not being approved automatically?
What rights are needed for a resource manager or project manager to view and approve timesheets?
 
Resolution:

Consider the following example:

ResourceA is a timesheet submitter.

ResourceB is a timesheet approver.

A. In order for ResourceB to see ResourceA on the Timesheets list page, the following rights are needed:
1. global(Timesheets - Navigate) to view the list page.
2. instance(Resource - Enter Time) to view ResourceA on the list page

B. In order for ResourceB to approve timesheets, the following rights are needed:
1. Instance right(Resource - Approve time) for each resource or
2. Global right(Timesheet - Approve All)

Resource A must have the following set:
1. Track mode = PPM
2. Open for Time Entry
3. Be added to a project team that is 'Open for Time Entry'
4. Be assigned to task
 

Additional Information:
If there is a timesheet approval process, check if the requirements are fulfilled as there are conditions that have not been met, in order for the process to start as expected.
The user submitting the timesheet will need the instance right: Process - Start