Resource Finder is displaying a 100% availability match for resources already 100% allocated

Document ID : KB000027104
Last Modified Date : 14/02/2018
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Description:

The Resource Finder is showing a 100% Availability Match for a resource across a specific date range even though the resource in question is 100% allocated to another project during the same date range. Why?

Solution:

The Resource Finder is functioning as designed. By default, the Resource Finder searches for all hard booked resources that match the criteria and ignores all soft booked resources. In this case, the resource was previously soft booked to the project during the date range specified and not hard booked.

To include soft booked resources in the Resource Finder results select the "Include Soft-booked Resources" checkmark in the Resource Finder's search filter.

Reference TEC438916 : The 'Include Soft-booked Resources' does not appear to function when using the resource requisition filter.

Also, be sure the Time Slice definitions have the expected date range defined.

Reference TEC564415 : Match scores may be inaccurate if availability dates do not fall within the following range