"Request Error - communication error" when adding disk resources for cdm in cluster probe

Document ID : KB000007860
Last Modified Date : 14/02/2018
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Issue:

When trying to add a new Disk to the Cluster probe configuration for CDM probe the following error message pops up:


"Request Error - communication error"

 

RequestError.PNG

Environment:
UIM 8.51, CDM v6.01, Cluster v4.42 & Robot v7.91
Cause:

this type of error has been seen when old drives are still in the cdm.cfg that do not longer exist.

Resolution:

remove the monitoring configs and re-apply them to the Cluster will resolve the problem.