Request Comparison window at update shows "Appointment" field changed even if no change was done

Document ID : KB000087443
Last Modified Date : 14/04/2018
Show Technical Document Details
Affects Release version(s): 3

Error Message :

At the Function to compare the differences between two Requests which is used to update a request with new or changed data, the field for "appointment" always show even if there no change occurred.

This was misleading since results in the update window should only contain data for changed data.
Cause type:
Root Cause: Request comparison including an appointment field does not work properly.
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Request Management 3.2.0 of Automic Service Orchestration - Available
Request Management 3.1.4 of Automic Service Orchestration - Available
Additional Information:
Workaround :