To fix this problem verify that the CORS filter is set correctly in the web.xml on the catalog server.
The path to the web.xml is :
Change the following entry
<param-name>http://Catalogservername:portno, http://ussserrvername:portno </param-name>
Add both the Catalog Server host name and the Unified Self Service Host names to the trusted sites on the browser.
* Please note that the catalog servername and Unified Self Service Host names should be in lower case