Reports hang with "Please Wait" box in CABI 6.3 JasperReports

Document ID : KB000004934
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

After running any report in CABI 6.3 JasperReports it will hang with a "Please Wait" message box.

SNAG_Program-0048.png

 

Environment:
Any Environment is applicable
Cause:

This problem can be caused by browser addons, such as uBlock Origin, Disconnect, Ghostery and any other app that might "block elements" on a page.

Resolution:

Disable any addons in Chrome or Firefox.  Or add your JasperReports server to each respective "whitelist" or "trusted site".

Re-run the report.