Reports Download not working

Document ID : KB000095382
Last Modified Date : 10/05/2018
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Issue:
When I am trying to download pdf, cvs or any type from reports I am getting following message: There was a problem processing your request, please contact your administrator and have them verify the logs.
Resolution:
Changed the "Maximum Rows for Reports" value in the iDash Admin Tool GUI to 10000 from 100,000. iDash Server -> General -> Server. The comma (,) in the value was the problem.