Reports are coming blank while we try to download

Document ID : KB000046192
Last Modified Date : 14/02/2018
Show Technical Document Details

Introduction: 

SPS acting as reverse proxy. Siteminder is integrated with ControlMinder.
While accessing the reports from the Control Minder, reports can be viewed properly but while downloading the reports blank page is being displayed.

Also, in the ControlMinder JBOSS Logs we see two sessions are being created. one session is created when you try to access the reports, and when you click the export button one more session is created, 

Environment:  

12.52 Policy Server and SPS

ControlMinder 12.8

Instructions: 

The Path for JSESSIONID is changed when the request is going through SPS. To resolve this:

Navigate to the server.conf in SPS we can see :(for both settings ) 
<VirtualHost name="default"> and <VirtualHost name="CMLoadBalancer"> 

requestblocksize="4" 
responseblocksize="8" 
hostnames="" 
defaultsessionscheme="default" 
enablerewritecookiedomain="yes" 
enablerewritecookiepath="yes" 
enableproxypreservehost="yes" 
</VirtualHost> 

The default setting will be as below :  
enablerewritecookiepath="yes" 
That is making the paths re-written. 

change it as below  : 
enablerewritecookiepath="no"