In the process of implementing Reporting in CA Identity Manager, the error message "Failed to Open Connection" may appear when attempting to create or view a report. This error message comes from the Reporting Server and is not directly connected to IM. It is a very generic error message that could indicate several configuration issues. Listed below is a short list of some of the possible areas that should be checked in order to prevent this error from occurring. If after checking these areas the error message still appears, contact CA Support.