Reporter: installation fails "Open input error (-1) "

Document ID : KB000112189
Last Modified Date : 27/08/2018
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Issue:
Reporter installation fails on Windows with the error:

 Open input error (-1) for "C:\Users\Username\AppData\Local\Temp\reporter_jvm.log"

 

Environment:
All Windows
Cause:
The Windows Username contained the character ^ which cannot be handled by the installation script as it resulted into a temp path folder with this special character
 
Resolution:
1. Modify TEMP folder in the  User Variables to another folder like C:\temp

Modification TEMP folder

2. Relaunch the Installer 

Other possibility is launching the setup when logged as an User that does not contain a Special Character on the name, like local Administrator.