Error Message :
Extraction REFUSED. Status changed to REFUSED.
Patch level detected:Reporter 6.6.01
Product Version: Dollar.Universe 6
If a Dollar Universe Explorer node is declared on a Univiewer Management Server (UVMS), the list of Dollar Universe & Sysload (DUAS) nodes becomes empty or the node status appears greyed out when attempting to do an extraction on one of the DUAS nodes.
As a result, the Extraction status is Refused.
Root Cause: This was a defect up to version 6.7.01 of Reporter.
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Dollar Universe 6.7.01 - Available
From Univiewer Console (UVC) console -> Admin tab -> Nodes ->
Click Update on each DUAS node -> Save and Close