Report Center report for large groups fails with sql errors

Document ID : KB000051339
Last Modified Date : 14/02/2018
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Description:

The following errors are seen when generating large reports in Report Center against groups:

An error occurred while performing operation 'sqlOpenResult' status='-28'.

UDA-SQL-0114 The cursor supplied to the operation "sqlOpenResult" is inactive.
UDA-SQL-0107 A general exception has occurred during the operation "open result".
ORA-08103: object no longer exists RSV-SRV-0042 Trace back:

Problem Ticket: PRD00049871

Solution:

The issue documented above has been resolved in the following release(s):

eHealth 6.2.2

eHealth Service Packs are available for download from support.ca.com. Please review the README file for each Service Pack prior to installing. CA Technologies recommends that users always keep eHealth current by installing the latest Service Pack available.