Removing UID from Mapped Fields in LDAP_SYNC

Document ID : KB000072470
Last Modified Date : 11/06/2018
Show Technical Document Details
Question:
Is there a way to remove the uid from the mapped fields for userid and only map sAMAccountname to the userid field when pdm_ldap_sync is ran?
Environment:
SDM 14.1
SDM 17.0
SDM 17.1
Answer:
In the following location there should be an "ldap.maj" file:
NX_ROOT\bopcfg\majic\ldap.maj

**Locate the following line: 
<< userid          uid,sAMAccountName           STRING ; >>

**And remove "uid" so it matches the following:
<< userid          sAMAccountName           ​STRING ; >>

Then recycle SDM.
This change will force ServiceDesk to try to map to only sAMAccountName, will not try for uid and sAMAccountName.