When using the JIRA connector to copy data from Agile Central to JIRA, the Description field in JIRA shows HTML tags. This is only an issue for JIRA on-prem users.
In order to remove HTML from the Description field in JIRA, a JIRA Admin will need to enable wiki text rendering. To do this, please take the following steps:
- from the gear in the top right select "Issues"
- click on "Field Configurations" on the left
- select the name of the configuaration you are using
- scroll down to the "Description" field
- click on the "Renderers" link on the right of "Description"
- select "wiki style renderer" from the dropdown
- click on "Update"