Remote Control Permissions taking logged on user account.

Document ID : KB000006535
Last Modified Date : 14/02/2018
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Issue:

When I right click and on the DSM Explorer Domain Icon and disconnect and then right click again and connect as a user NOT defined in the Remote Control Global address book, I can still remote control computers.

Environment:
CA Client Automation - All Versions
Cause:

This is expected behavior since DSM explorer uses the logged on users credentials regardless of the account logged into DSM explorer.

Resolution:

Be sure to log off the OS and login with the account you want to run DSm Explorer with.