After installing a new remote agent on Windows it will not start. When you look at the AgentService log for that agent you see the following error message:
ERR13 <timestamp>-The system cannot find the file specified
At this point we only ship with 32 bit library files for java. More than likely you are installing onto a Windows server with only 64 bit java available.
Install 32 bit java on the server and re-install the agent.