Release Automation Search Error: no results

Document ID : KB000122463
Last Modified Date : 25/01/2019
Show Technical Document Details
Issue:
Advance search is not working in ARA/CDA
See title for error; details:
java.lang.RuntimeException: java.util.concurrent.ExecutionException: com.uc4.ecc.plugins.bond.exception.BondPluginException: Bond Search Service for FullTextSearch Error (-1): Communication failure with search server. 
at com.uc4.ecc.framework.entrypoint.core.dialogs.search.GlobalSearchResultGroupPresenter$1.load(GlobalSearchResultGroupPresenter.java:102) 
at com.uc4.ecc.framework.entrypoint.core.dialogs.search.GlobalSearchResultGroupPresenter$1.load(GlobalSearchResultGroupPresenter.java:83) 
at com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:16) 
at com.uc4.ecc.framework.core.async.NoArgsLoaderWrapper.load(NoArgsLoaderWrapper.java:7) 
at com.uc4.ecc.framework.core.async.BaseRequestCoordinator$1$1.call(BaseRequestCoordinator.java:223) 
at com.uc4.ecc.framework.core.pool.ContextAwareExecutorService$CallableImplementation.call(ContextAwareExecutorService.java:72) 
at java.util.concurrent.FutureTask.run(FutureTask.java:266) 
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) 
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) 
at java.lang.Thread.run(Thread.java:748) 
Caused by: java.util.concurrent.ExecutionException: com.uc4.ecc.plugins.bond.exception.BondPluginException: Bond Search Service for FullTextSearch Error (-1): Communication failure with search server. 
at java.util.concurrent.FutureTask.report(FutureTask.java:122) 
at java.util.concurrent.FutureTask.get(FutureTask.java:192) 
at com.uc4.ecc.framework.entrypoint.core.dialogs.search.GlobalSearchResultGroupPresenter$1.load(GlobalSearchResultGroupPresenter.java:88) 
... 9 more 
Caused by: com.uc4.ecc.plugins.bond.exception.BondPluginException: Bond Search Service for FullTextSearch Error (-1): Communication failure with search server. 
at com.uc4.ecc.plugins.bond.backend.webservices.impl.BaseRestServiceHelper.verifyStatusCode(BaseRestServiceHelper.java:148) 
at com.uc4.ecc.plugins.bond.advancesearch.search.BondSearchProvider.executeSearchRequest(BondSearchProvider.java:147) 
at com.uc4.ecc.plugins.bond.advancesearch.search.BondSearchProvider.access$000(BondSearchProvider.java:42) 
at com.uc4.ecc.plugins.bond.advancesearch.search.BondSearchProvider$1.call(BondSearchProvider.java:84) 
at com.uc4.ecc.plugins.bond.advancesearch.search.BondSearchProvider$1.call(BondSearchProvider.java:81) 
... 5 more 
Caused by: java.lang.Throwable: Deployment Manager error: Communication failure with search server. 
... 10 more 

Within ARA log on Windows Server the following entries occure: 
2018-11-28 20:25:31,075 [68] ERROR Ventum.Bond2.Services.Search.Impl.SearchGatewayChannelFactory - Cannot start search server 
System.ComponentModel.Win32Exception (0x80004005): The operation was canceled by the user 
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo) 
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo) 
at Ventum.Bond2.Services.Search.Impl.SearchGatewayChannelFactory.StartupSearchServer() in E:\BuildAgent\work\bondrelease\9.0.0.1\Projects\Ventum.Bond2.Services.Impl\Services.Search.Impl\SearchGatewayChannelFactory.cs:line 105 
2018-11-28 20:25:33,075 [458] WARN Ventum.Bond2.Services.Search.Impl.GatewayFactory - Unable to start search module. Restart scheduled in 1 minute. 
Ventum.Bond2.Services.Search.SearchServiceUnavailableException: The search module has not responded in time. 
at Ventum.Bond2.Services.Search.Impl.SearchGatewayChannelFactory..ctor(ISupportServiceHost host, String directory, Action notifyFailure) in E:\BuildAgent\work\bondrelease\9.0.0.1\Projects\Ventum.Bond2.Services.Impl\Services.Search.Impl\SearchGatewayChannelFactory.cs:line 70 
at Ventum.Bond2.Services.Search.Impl.GatewayFactory.TryCreateChannelFactory(Object state) in E:\BuildAgent\work\bondrelease\9.0.0.1\Projects\Ventum.Bond2.Services.Impl\Services.Search.Impl\GatewayFactory.cs:line 50

 
Cause:
The problem that your searching not working caused by the ARA full text search service not start correctly, and Window block the execute files, since It came from other source, Please unlock the exe files, and try to restart the IIS again, It will resolve the issue.

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Resolution:
The problem that your searching not working caused by the ARA full text search service not start correctly, and Window block the execute files, since It came from other source, Please unlock the exe files, and try to restart the IIS again, It will resolve the issue.