Relationship viewer - Error connecting to server. Please contact administrator.

Document ID : KB000035081
Last Modified Date : 24/09/2018
Show Technical Document Details
Issue:
On opening the Relationship viewer portlet on the UMP get the error " Error connecting to server. Please contact administrator.
Resolution:

relationship_viewer


Using raw configure->Under wasp ->webapps->relationshipviewer->custom->unencrypted
Change the GraphServiceHost from localhost to ip address of the hub/robot where the relationship_services probe is running .
Usually this is the Primary hub ip address as seen in IM.
UMP wasp will restart after the changes
File Attachments:
TEC000005330.zip