Registration failed: Unknown error 127 when running nete-wa-config.sh

Document ID : KB000053205
Last Modified Date : 14/02/2018
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Description:

When trying to register a webagent with nete-wa-config.sh the message "Registration failed: Unknown error 127" is returned.

When trying to use smreghost to register a webagent "error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory" is returned.

Solution:

This problem often occurs when compat-libstdc++ is incompatible with the architecture of the hosting server.

For example when a 32bit version of compat-libstdc++ is installed on a 64 bit server.

This problem is corrected by obtaining and installing the correct compat-libstdc++ RPM for your server.