How do I refresh the relationship between the site id and licensed products?
You can use the Refresh Site IDs button to refresh the list of site IDs used within CA CSM. Do so if you have recently added or removed a site ID, or if this list is invalid for any reason.
To Refresh the list of site IDs used within CA CSM follow these steps:
1. Click the Products Tab, and under ACTIONS select 'Show License Keys'.
The Show License Keys action retrieves the keys from CA Support Online for the products to which your site is entitled, based on the requesting user ID and its associated site IDs.
2. Select the site ID for which you want to list the LMP keys from, Click Update Keys and YES to confirm the update.
The LMP keys for all known site IDs are retrieved. On completion of the retrieval process, the LMP keys are listed for the selected site.
3. Click Refresh Site IDs button to refresh the list of site IDs used within CA CSM.
See online Help at the top right of the page