Recording application response in a Citrix farm

Document ID : KB000034298
Last Modified Date : 14/02/2018
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Introduction:
 
Recording application response in a Citrix farm. 
 
Question: 
 
I am trying to write a script that does the following:
 
  1. Opens an IE window. Wait for this to happen before proceeding and capture QoS performance.
  2. Inserts address at designated site, enter a username /password to login to the web page.  Wait for this to happen before proceeding and capture QoS performance.
  3. Then a click on an html element triggers a citrix app(receiver). This app is password protected and will take anywhere from 20 - 120 seconds to load the citrix login window (a problem which we are trying to fix w/ the assistance of e2e_appmon). Wait for this to happen before proceeding and capture QoS performance.
  4. AFTER the citrix login has loaded, enter a username/password into the new citrix login. Wait for this to happen before proceeding  and capture QoS performance.
  5. Does some user interface interaction. Wait for individual actions to occur before proceeding and capture QoS performance.
  6. Closes Citrix. Wait for this to happen before proceeding  and capture QoS performance.
  7. Closes IE.
  8. End

Answer: 

We have two methods of extracting data from a Citrix server farm, e2e_appmon and ica_response (Citrix Client Response Monitoring).

e2e_appmon can be used to navigate to the ctirix farm using the light client which is web based. However, it is very difficult to go further into the Citrix application with e2e. To do this you need to use low level recording which is dependent upon pixel placement on the screen.

ica_response (Citrix Client Response Monitoring) allows the user to drill further into the Citrix application including launching of shared applications.

 

Additional Information:

ica_response (Citrix Client Response Monitoring) Release Notes/Configuration

https://docops.ca.com/display/UIMPGA/ica_response+%28Citrix+Client+Response+Monitoring%29+Release+Notes

https://docops.ca.com/display/UIMPGA/ica_response+IM+Configuration

 

e2e_appmon Release notes/configuration

https://docops.ca.com/display/UIMPGA/e2e_appmon+(E2E+Application+Response+Monitoring)+Release+Notes

http://docs.nimsoft.com/prodhelp/en_US/Probes/Catalog/e2e_appmon/1.8/e2e_appmon.pdf

https://docops.ca.com/display/UIMPGA/v2.2+e2e_appmon+IM+Configuration