Receiving "No mount authority" Message

Document ID : KB000046165
Last Modified Date : 13/08/2018
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Issue:

When doing an "S" for a report select, on a View Sysout Selection panel, for a report that is only on tape, the client received message "No mount authority".

 
Environment:
CA View - All Releases
Resolution:
The client had SARINIT parameter "TAPEOPT=3480,...", which means that archival tapes are written using 3480 (includes 3490 and 3590) data block location processing.

When doing retrieval of a report from tape with that setting, you need first to do a SARBCH /LOAD of the report to the disk layer.

Client changed the parameter to "TAPEOPT=EAST,..." and (as they are licensed for EAS) were able to access and browse the report as expected.