Receiving message "RFFTPEN02 The NMFTP Monitor cannot be contacted. Error code 70" in NetMaster File Transfer Management region.

Document ID : KB000033644
Last Modified Date : 14/02/2018
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Issue:

Receiving message "RFFTPEN02 The NMFTP Monitor cannot be contacted. Error code 70" in NetMaster File Transfer Management region.  IBM FTP file transfer events cannot be monitored.

 

Environment: 

NetMaster File Transfer Management r12.1

 NMFTPMON SSI region installed

 

Cause:

The XCFGROUP SSI parameter was not set to the same value or allowed to default in both the Solve SSI and the NMFTPMON SSI.

 

Resolution:

If you are unable to monitor IBM stack FTP file transfer events in your NetMaster File Transfer region and see message RFFTPEN02 with error code 70 in your NetMaster Activity Log, you should first perform the following checks:

1. Use the SHOW SYSPARM=SSID command to determine the SSID value.     
Ensure that the correct SSID is specified and that the SSI started 
task is active.                                                    
                                                                   
2. Use the $$SYSPRO NMIPDIAG command to verify the status of the SOLVE
SSI interface.                                                     
                                                                   
3. Enter the /PARMS shortcut, and check the SSI parameter group. Ensure
that the Sub-System Interface ID field contains the correct ID.

If everything checks out, then the most likely cause of this problem is the XCFGROUP SSI parameter not being set to the same value or allowed to default in both the Solve SSI and NMFTPMON SSI parameter specifications. Ensuring that the XCFGROUP SSI parameter is set to the same value or allowed to default in both SSI regions should resolve the problem.     

 

Additional Information:  

Review the XCFGROUP SSI parameter in the NetMaster Subsystem Interface Guide.