Receiving lots of communication errors on multiple probes

Document ID : KB000033969
Last Modified Date : 14/02/2018
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Communication issues with multiple probes

hub 7.80
CA Unified Infrastructure Manager version 8.x

The problem was determined to be that the hub had the SSL mode changed from NORMAL to Compatibility Mode.

In researching this, development provided the following information.

-We do not currently support SSL mode on the primary server

To correct the issue set the SSL mode back to NORMAL and then restart the robot watcher service.