Receiving 4.x API Portal emails for new Portal Integration software

Document ID : KB000094103
Last Modified Date : 27/07/2018
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Why and how are we receiving notifications from our Portal Server regarding new Portal Integration software updates?
Applies to 4.x SaaS and On-Prem (even though the email only specifies SaaS)
The emails are generated as part of the Portal update process. A scheduled task is executed once a day to confirm that the Gateway integration software is up to date.

To stop the emails you should make sure the integration software is up to date:

1) Log in to Policy Manager and navigate to
Tasks > Extensions and Add-ons > Update Portal Integration

To change the frequency of these emails you can simply change the schedule for the task:

1) Log in to Policy Manager and navigate to
Tasks > Global Settings > Manage Scheduled Tasks
2) Locate the task named Portal Check Bundle Version and edit it
3) Under the section Execution Time update the schedule according to your needs

Optionally, you can disable the task to stop the emails all together by removing the check in the 'Enable' box of the task properties