Re-authenticate for Auto-Connect requires password twice for CA PAM 3.x

Document ID : KB000076854
Last Modified Date : 06/06/2018
Show Technical Document Details
Issue:
[Reproduction step]
1.    Create a Password View Policy with "Re-authenticate for Auto-Connect" enabled.
 Credentials -> Workflow -> Password View Policies
Password View Policy

2.    Login to the PAM UI and go to Access section.

3.    Select the service associated with the created policy.
 Services

4.    Enter a password to the prompted "Auto Connect" dialog.
 Auto Connect

As a result, "Auto Connect" dialog is prompted again and the user is allowed to login after entering the password one more time.
Environment:
CA Privileged Access Manager 3.x
Cause:
This is a known issue and the hot fix is available.

 
Resolution:
Please apply the hot fix.

CAPAM_3.1.1.19 hotfix
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-privileged-access-manager-solutions-patches.html
https://docops.ca.com/ca-privileged-access-manager-hotfixes/EN/3-1-1-hotfixes/3-1-1-19-hotfix