RDK on Linux doesn't work properly

Document ID : KB000005849
Last Modified Date : 14/02/2018
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Issue:

Rapid Development Kit (RDK) on Linux doesn't work properly when access with hostname or IP address to RDK server.
For example,

  • Cannot see examples added by RDK installation.
  • Cannot add RA Servers. Tried to do [Test Connection], and then Loading is continued.
  • Info tab is blank - RDK Version, Working Directory and JAVA_HOME.

Cause:

Installation Guide explains not to use localhost or FQDN to access RDK server.

https://docops.ca.com/ca-release-automation/integrations/en/custom-integrations/rapid-development-kit/install-and-configure-the-rdk

However, it is possible that hostname doesn't work like http://<hostname>:<port>/rdk. Because installer automatically may set FQDN to <tomcat>/webapps/rdk/resouces/config.properties file instead of hostname.

 

Resolution:

Please check <tomcat>/webapps/rdk/resouces/config.properties file on RDK server. The configuration may depend on network configuration.

If you see FQDN in config.properties, you should attempt FQDN to access RDK as well. http://<FQDN>:<port>/rdk