Rare issue in which CA Spectrum 9.4.1 does not populate CA Nimsoft models in the database after enabling the VMware management option.

Document ID : KB000028781
Last Modified Date : 14/02/2018
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Issue:  This is a rare issue in which CA Spectrum 9.4.1 does not populate CA Nimsoft models in the SpectroSERVER database after enabling the VMware management option.  You may notice that the Lost&Found does not have any models, and the SSdb does not have any Nimsoft models.  Also, if you enable the Nimsoft Manager debug, the debug does not show any CA Nimsoft synchronization information.

 

Resolution:  If you experience this, please restart the CA Spectrum Tomcat service. We plan to address this in a future release of CA Spectrum.