Rapid Automation Agent not starting because Agent name does not exist in client zero.

Document ID : KB000088065
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
U00011610 Cannot continue because Agent %AGENT_NAME% does not exist in client zero. Please create the Agent object before starting the Agent.

When trying to start a Rapid Automation Agent, the startup fails with an error message stating that the Agent object needs to be created in client zero.
Environment:
OS Version: N/A
Cause:
Cause type:
By design
Root Cause: The agent needs to be configured in client zero.
Resolution:
Create the AGENT object in client zero (0) with the same name defined in the ini file.
 

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A