Rally - Excel: Error connecting to CA Agile Central

Document ID : KB000130370
Last Modified Date : 02/04/2019
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Issue:
When logging into the Excel plugin using SSO, the following error is shown:
Error connecting to CA Agile Central:
The SSO handshake was successful, but the 'RelayState' was not correctly set.  Contact your administrator to obtain the correct URL parameter to set the SSO handshake 'RelayState' to: https://rally1.rallydev.com/slm/j_sso_security_check?noRedirect=true
Cause:
This can occur if a new SSO URL has been configured in our system and the old URL has been deactivated without updating the URL in the Excel add-ins.
Resolution:
Update the Excel add-in SSO URL to the new URL.