RA Webservice SOAP jobs fail: Received fault message from server: null

Document ID : KB000117834
Last Modified Date : 18/10/2018
Show Technical Document Details
Issue:
After migrating from RA Webservice to RA Webservice SOAP, all RA Webservice SOAP jobs fail with the following error at the end of the job report:

2018-10-17 12:59:26 Call successful. 
2018-10-17 12:59:26 Received fault message from server: null 
Cause:
The jobs are failing due to a lack of ws-security headers. 
Resolution:
Add ws-security headers and jobs will complete successfully.