RA WebService Jobs Running in Parallel Fails Sporadically

Document ID : KB000087122
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
com.sun.xml.internal.messaging.saaj.SOAPExceptionImpl: Error setting the source for SOAPPart: Attempted read from closed stream.
or
com.automic.http.client.exception.HttpRequestException: Socket Closed
or
org.apache.axiom.om.OMException: com.ctc.wstx.exc.WstxEOFException: Unexpected EOF in prolog

RA WebService jobs intermittently throw an exception whenever multiple executions are run in parallel with max parallel set to 0: 
org.apache.axiom.om.OMException: com.ctc.wstx.exc.WstxEOFException: Unexpected EOF in prolog 

The report contains the following error messages:
com.sun.xml.internal.messaging.saaj.SOAPExceptionImpl: Error setting the source for SOAPPart: Attempted read from closed stream.
or
com.automic.http.client.exception.HttpRequestException: Socket Closed
Cause:
Cause type:
Defect
Root Cause: There is a bug in the Agent that randomly occurs when there are parallel executions.
Resolution:
Update to a fix version listed below or a newer version if available, which is only compatible with Automation Engine version 12.

Fix Status: Released

Fix Version(s):
Component(s): RA Web Service SOAP

RA Web Service SOAP Solution 4.2.0 - Available
Additional Information:
Workaround :
N/A