RA Oracle Retail Connection Object requires Username and Password, causing Wallet connections to fail

Document ID : KB000084664
Last Modified Date : 14/04/2018
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Error Message :

Setting up the Oracle Retail Solution forĀ  version 12 and trying to configure the CONN.OBJECT CONN.RMS_APP with the Oracle WALLET ALIAS, causes the jobs to fail.

The CONN. OBJECTS fields in the WEBUI do not seem to recognize the WALLET ALIAS and LOGIN.

Cause type:
Root Cause: Currently the local client allows all 3 fields null. For AWI, we only removed the username/password and still requires the network alias. Underneath the connection is a SQL*Net connection , so requires alias name is OK
Update to a fix version listed below or a newer version if available where the AWI has been updated to allow null value for username and password, so that Oracle wallet can be used by entering the value to the network alias without the username and password.

Fix Status: Released

Fix Version(s):
RA.Oracle.Retail 2.1.0 - Available
Additional Information:
Workaround :
Configure the connection object in the rich client.