RA Oracle EBS version not updating when bounced

Document ID : KB000089453
Last Modified Date : 14/04/2018
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Issue:
RA Oracle EBS version not updating when bounced
Resolution:

Symptoms

The newest version of the RA solution has been loaded into the DB, but the agent'sversion is not updating after bouncing.


Mitigation

Automation Engine is on 9.00A 402-991 (SP8) and RA agent core is on 9.00A 234-162 (SP5).


Resolution

The RA agent core needs to be updated to a higher version (at least above SP7 HF4).