RA Agent will not start - U0003355 Message of 'Defective token detected (Mechanism level: hashing er

Document ID : KB000089733
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
RA Agent will not start - U0003355 Message of 'Defective token detected (Mechanism level: hashing er
Resolution:
Detailed Description and Symptoms

U0011610 Host login failed due to an already existing but wrong configured host 'RAAGENT' in Client 0. Host must be deleted and created manually.?


Investigation

Following messages found in the associated log files.

1) RA FTP Agent log file is hex dump (ex.: RA_LOG_xx.TXT):

20120313/104802.701 -          000C92C0 0F8F849E BAD56897 34232CCC 752641CB  >....ºÕh.4#,Ìu&AË<
000C92D0 E135E8D3 4804103A F0749258 7499C7FF  >á5èÓH..:ðt.Xt.Çÿ<
000C92E0 2A434979 DFC54F40 76FD189E E3B8FB58  >*CIyßÅO@vý..ã?ûX<
000C92F0 BEFB36F7 05638F14 6DF22F78 B51FF056  >?û6÷.c..mò/xµ.ðV<
000C9300 942082BC F0DC3244 678B2876 A137B359  >. .?ðÜ2Dg.(v¡7³Y<

2) RA Agent trace file/Java dump may contain following error or no error message:

GSSException: Defective token detected (Mechanism level: hashing error on msg)?

3) CP Log:
U0003355 Message of 'Defective token detected (Mechanism level: hashing error on msg)' could not be decrypted (ret='10', minor='1006')

 

 

 


Solution

This is an error that has been corrected in the CP.

Notes: This error only occurs when the Automation Engine runs under Linux.
 
Download and update components to SP 3 for v9 AutomationEngine

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