r14.1 // Service Catalog / End User E-Mail

Document ID : KB000092577
Last Modified Date : 02/05/2018
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Question:
Out of the box,  an End User chooses to send an email out of a Request, they are is able to see and search all Contacts out of the MDB.

Is it possble to restrict this over data partitions like under Service Desk Manager?
Answer:
If you log in as an spadmin user and go to Administration > Configuration > User Default, you can change the User Search Scope setting from its default of "Enterprise" (where users search all users in the system) to "Business Units", which will make the search scope only users that exist in their business unit.