Queue stop/start is not updating appropriately for users other than the user performing the action

Document ID : KB000084980
Last Modified Date : 14/04/2018
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Issue:
Error Message :
N/A

When updating a queue status, the updated status does not display for other users.

Investigation

Steps to replicate:

Java UI: 
1.) Log two users into the same client 
2.) Have User A stop a queue 
3.) User B will not see the status update 

Script: 
1.) Log into a client. 
2.) Run a script with :SET &HND# = MODIFY_SYSTEM(MODE,CLIENT_QUEUE,STOP) 
3.) The window will not be updated. 


 

Environment:
OS Version: N/A
Cause:
Cause type:
Other
Root Cause: This is a limitation of the Java User Interface
Resolution:
N/A

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
Utilize the Web Interface (AWI) over the Java Interface