Question about times in the Outage Summary subview in the Spectrum OneClick Service Dashboard

Document ID : KB000047658
Last Modified Date : 14/02/2018
Show Technical Document Details

QUESTION:  In the Outage Summary subview in the Outage History tab of the Spectrum OneClick Service Dashboard, what does "Total Loss Of Management", "Total Defunct Time" and "Total Initial Time" represent?

chat_18806_1.png

 

ANSWER: Reference Service Health Values below:

Loss Of Management - The SpectroSERVER has been shut down. The service is experiencing a loss of management outage.

Defunct - The service has a configuration error. The service stays in the nonfunctional state until the error has been corrected.

Initial - The service has no resources associated with it. The service stays in an initial state until resources have been associated with the service.