Question about times in the Outage Summary subview in the Spectrum OneClick Service Dashboard

Document ID : KB000047658
Last Modified Date : 05/12/2018
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Question:

In the Outage Summary subview in the Outage History tab of the Spectrum OneClick Service Dashboard, what does "Total Loss Of Management", "Total Defunct Time" and "Total Initial Time" represent?

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Answer:

Loss Of Management - The SpectroSERVER has been shut down. The service is experiencing a loss of management outage.

Defunct - The service has a configuration error. The service stays in the nonfunctional state until the error has been corrected.

Initial - The service has no resources associated with it. The service stays in an initial state until resources have been associated with the service.

Additional Information:
Please reference the "Service Manager" section of the documentation for more information.

https://docops.ca.com/ca-spectrum/10-3-0/en/managing-client-applications/service-manager