pu command cannot authenticate user

Document ID : KB000008760
Last Modified Date : 14/02/2018
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Issue:
  • I am trying to use the pu.exe command to run a callback on my robot
  • The robot is connected to a secondary hub
  • The user credentials are LDAP
  • PU.exe fails to authenticate the LDAP user
Cause:
  • The secondary hub is not configured as a Proxy hub and therefore does not attempt any LDAP authentication
Resolution:
  • Define the following on the LDAP tab of the Hub Advanced Settings
    • Nimsoft Proxy Hub
    • Proxy LDAP Authentication
      • Select the primary hub in the Proxy Hub dropdown